Does this cost me anything?
No. You pay the clinic, not us.
How it works
What happens after you message us.
01 / 03 · You tell us
Tell us what's bothering you.
If it hurts, where? How long has it been? Tell us which hospital plan you're on, and whether your company provides medical benefits.
02 / 03 · We check
We go through your policy with you.
We tell you what it says, give you the indicative cost, and check with a doctor what the likely next step is. You decide. No pressure.
03 / 03 · We book
We book the right specialist.
One best suited to your issue, whose panel listing fits your policy. If you would like, a dedicated handler stays with you through the rest of your medical journey.
Where we can help
Whichever stage you're at, we'll plot the route.
You don't need to know the condition, or which doctor. Pick the situation closest to yours and see how we'd go about it.
More than 1,000
people our team has guided since 2023. Most had no idea which doctor to see, or whether any of it could be claimed.
Some background
Who we are.
We are:
- Here to make the whole process simpler for you
- Trained in insurance, so we make sense of the fine print for you
- Working with specialists across many fields
- Free for you. You pay the clinic, not us
We are not
DoctorsWe coordinate; the doctor decides.An insurance brokerCoverage is always subject to your insurer's approval.PushyYou decide. No pressure.Emergency careFor emergencies, call 995.
Specialist fields
Use the arrows to see more. Tap a card for more information.Swipe sideways. Tap a card for more info.
Orthopaedics
- Knee, hip and shoulder pain
- Sports injuries and torn ligaments
- Fractures
- Joint wear and arthritis
ENT
- Sinus problems and blocked nose
- Snoring and sleep issues
- Ear infections and hearing loss
- Tonsils and sore throats that keep coming back
Physiotherapy
- Recovery after injury or surgery
- Back and neck pain
- Sports strains
- Posture and mobility
Plastic surgery
- Lump and cyst removal
- Droopy eyelids
- Scars and skin repair
- Repair after pregnancy
Pain management
- Long-term back and neck pain
- Nerve pain
- Joint pain that won't settle
- Targeted injections
Urology
- Kidney stones
- Prostate concerns
- Urinary and bladder problems
- Blood in the urine
Gynaecology
- Period problems
- Fibroids and ovarian cysts
- Menopause
- Pelvic pain
Breast
- Lumps and cysts
- Breast pain
- Follow-up after a screening
- Nipple changes
Gastroenterology
- Bloating and reflux
- Stomach pain
- Changes in bowel habits
- Scopes and screening
Paediatrics
- Fevers and infections that keep coming back
- Allergies and asthma
- Growth and development
- Tummy troubles in children
Tell us what hurts.
Not sure which one suits you? Tell us your symptoms and we will work it out.
Questions
Frequently asked questions.
Will you tell me if it is not claimable?
Yes, as early as we can. That is the part most people find useful. Whether a claim is approved is always up to your insurer.
Can you tell me what is wrong with me?
No. We are not doctors. We help you ask the right specialist the right questions, and break their advice down into simple terms.
Do I have to decide anything on the call?
No. Plenty of people message us just to get an idea of what to expect. There is no pressure.
Can someone come with me?
If you would like, a dedicated handler stays with you through the rest of your medical journey, including the appointment.
Start here
Tell us what's bothering you.
We reply the same day. A sentence is enough. You do not need medical terms.
Prefer to message? Chat with us on WhatsApp